SHIPPING POLICY

• Minimum to order is a sub-total of $25.
• You must be at least 21 years of age to order and a signature of someone at least 21 years of age is required upon delivery.

• Confirmed orders take 1-3 days to ship. We’ll email you the tracking number.

• No refunds or exchanges, not even for damaged products. Buy at your own risk. However, our number one goal is to ensure your items arrive in perfect condition and our pulp shippers have been proven to be extremely dependable.

• Damage related to the weather and climate during shipment is not the responsibility of Bine & Vine Bottle Shop.

• Refunds will not be issued for packages that are returned to us for any reason. It is the buyers responsibility to arrange for the acceptance of the package.

• It is strongly preferred that you provide a business address for delivery so someone can sign for the package. Packages will not be left without a signature and we will not ship to P.O. boxes.

• By the act of purchasing products from Bine & Vine Bottle Shop the buyer authorizes Bine & Vine Bottle Shop to engage a common carrier on their behalf for shipment of product unless the buyer states otherwise.

PICKUP POLICY

• When picking up your order(s) at Bine & Vine, you must positively identify yourself as the person who placed the order on the Website. Identification and a copy (digital or print) of your order is required. This also includes providing legal proof that you are over 21 year of age.

• A confirmation email will be sent to you once the order is ready for pick up. Due to our limited space, we will hold confirmed online orders for a maximum of 10 calendar days after the confirmation email has been sent. After which, it is deemed that you have abandoned the items and we will remove them from our holding area and dispose of them.
• We will allow a third party, of legal age, to pickup your order as long as they have a digit or print copy of the confirmation email and/or if the ID of the third party shares the same last name and address as the billing information on the order. Notify us, via email or phone, ahead of time to make arrangements.
• You agree that you have accepted the goods and that Bine & Vine Bottle Shop has provided the goods to you. Regardless of the method used to purchase your items, buyer assumes ownership of and title to any goods purchased at the point of sale, which is in our retail shop at 3334 Adams Avenue, San Diego, CA 92116.
• You agree that Bine & Vine Bottle Shop will then hold the goods for you for a limited amount of time at our facilities. You agree, however, that if the goods are not collected within 10 days of the date of the confirmation email, Bine & Vine Bottle Shop may sell or otherwise dispose of any of the goods which you fail to remove from the in-store pick up facility at the end of the said 10 days.You hereby release and hold harmless Bine & Vine Bottle Shop, its agents, assigns and employees now, and in the future, from any liability that may have been incurred by any removal and/or disposal of any property from the ‘Will-Call” in-store pick up facility.